Frequently Asked Questions

FAQ

1 What is Virtual Brain?

A: Virtual Brain is a professional VR eye movement cognitive assessment and rehabilitation training system. It utilizes advanced technologies such as artificial intelligence, cloud computing, and big data, designed specifically for elderly individuals, people with mild cognitive impairment, and dementia patients for home-based training. It aims to provide a convenient and effective VR rehabilitation solution.

2What types of products does Virtual Brain offer?

A: Currently, Virtual Brain offers two product versions: the Home Edition and the Enterprise Edition. The Home Edition is designed for personal use at home, while the Enterprise Edition is intended for institutions such as hospitals and rehabilitation centers, catering to more professional rehabilitation needs.

3 Does Virtual Brain offer free shipping?

A: Yes, Virtual Brain offers free shipping for orders within the United States. Please refer to our shipping policy for detailed information.

4Can I return a product if I am not satisfied?

A: Yes, Virtual Brain supports a 30-day return policy. Please refer to our return policy for more details.

5How long does it take for Virtual Brain to ship an order?

A: Once an order is received, the product will be shipped within 1 to 2 business days. The estimated delivery time is 3 to 7 business days.

6Does Virtual Brain offer a warranty?

A: Virtual Brain is easy to use, with a detailed user manual included. It is specially designed to accommodate the needs of elderly users, making it more accessible.

7What is the difference between renting and purchasing Virtual Brain?

A: If your usage period exceeds 12 months, we recommend purchasing, as it offers better value for money. For more details, please refer to our package comparison.

8What cognitive metrics can the VR system assess?

A: The Virtual Brain VR system can assess the following cognitive metrics: memory, abstract thinking, recall, attention, calculation ability, and executive function.

9What features does the Virtual Brain VR system offer?

A: The Virtual Brain VR system is based on a six-dimensional cognitive assessment paradigm. It can collect eye movement data in real-time and use multimodal eye movement data for AI analysis, generating comprehensive cognitive evaluation reports.

10What are the key features of Virtual Brain products?
  • Virtual Reality Scenes: Provides an immersive training environment, enhancing the fun and effectiveness of cognitive training.
  • Simulated Familiar Scenes: Effectively improves visual abilities and spatial memory.
  • Artificial Intelligence Algorithms: AI-powered training to improve the accuracy and effectiveness of exercises.
11What are the application scenarios for Virtual Brain products?

A: Virtual Brain products are widely used in home environments and rehabilitation centers. They are suitable for individuals to conduct self-rehabilitation training at home, as well as for rehabilitation centers offering professional cognitive rehabilitation services.